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Last updated 1.20.2022

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may have the right to initiate a Refund based on this refund policy and the Terms of Use agreement that you have read and accepted upon registering at www.data2safe.com.

You have the right to initiate a refund for no particular reason within 14 days of purchasing one of our services if you haven't used it, barely used it, or the services failed to fulfill the functions as they were written down in the Learn more section within your user dashboard.

You are eligible for a refund if:

  1. You have a registered user at www.data2safe.com and made a successful payment for one of our services through our payment partner Verifone.
  2. You are within a time frame of 14 days from your conformed purchase date.
  3. You have used our software for archive-backup purposes less then 5 times, and you have not accessed these archives more than 1 time.
  4. Data 2 Safe software failed to fulfill its functions in encrypting, archiving and accessing your archives and the Data 2 Safe support team also failed to resolve this issue.

You are not eligible for a refund if:

  1. You have exceeded the 14 day timeframe from the confirmed date of your purchase.
  2. You are within the 14 day timeframe of your confirmed purchase date, but you have used the Data 2 Safe software to archive-backup data more than 5 times, or less than five times but you have accessed these archives more than 1 time.
  3. Software failures caused by the user by using it inappropriately. To learn how to use your software in an appropriate way log in to your account at https://data2safe.com/index.php/authentication and read the Learn more section carefully within your dashboard.
  4. If you terminate your account by your free will and decision.

Refund related support.

If you have any question about this refund policy, you may contact us at seclerdev@gmail.com or send letters or visit us personally at the following address:

Str. II Rakoczi Ferencz nr.79

Odorheiu Secuiesc, Harghita 535600

Romania